
The Swiss travel provider Helbling Reisen is exploring what the future of the travel consulting industry might look like, marking a milestone by launching Switzerland's first virtual travel agency.
The newly established virtual travel agency offers an advanced platform accessible through VR headsets, PCs, or smartphones, specifically designed to enrich the decision-making process for travelers. This integration facilitates a superior customer experience by providing a clearer and more detailed view of potential travel destinations. With this technology, users enjoy a highly personalized experience, allowing them to explore and interact with their next holiday spots in unparalleled depth before choosing.
What sets this virtual travel agency apart is the combination of digital content and personal consultation. Customers can interact with Helbling's experienced staff via various channels, such as WhatsApp, chat, video calls, or as avatars in virtual reality.
For this innovative project, Helbling has teamed up with Digital Mind and the digital agency TKF from St. Gallen and Zurich, transferring Helbling Reisen's salesrooms 1:1 into a Metaverse.
With the opening of the VR showroom, Helbling Reisen opens the doors to a future where travel and technology intertwine. The virtual travel agency is meant to be a place of inspiration and a sign of how far the boundaries of creativity and customer engagement can be pushed in the digital era.
From Digital Mind's perspective, we thrive to cooperate with clients like Helbling Reisen, who recognize the potential to advance their industries and provide new, immersive experiences for their customers. This project exemplifies our commitment to leveraging technology not just for innovation's sake but to genuinely enhance how businesses interact with and serve their clients.
The virtual showroom of Helbling Reisen can be experienced live here: www.helbling-reisen.ch/virtuelles-reisebuero/